Systems and methods for visual presentation and se

专利名称：Systems and methods for visual

presentation and selection of IVR menu

发明人：Zvi Or-Bach,Tal Lavian申请号：US13245212申请日：20110926公开号：US08345835B1公开日：20130101

专利附图：

摘要：Embodiments of the invention provide a system for generating an InteractiveVoice Response (IVR) database, the system comprising a processor and a memorycoupled to the processor. The memory comprising a list of telephone numbers

associated with one or more destinations implementing IVR menus, wherein the one ormore destinations are grouped based on a plurality of categories of the IVR menus.Further the memory includes instructions executable by said processor for automaticallycommunicating with the one of more destinations, and receiving at least one

customization record from said at least one destination to store in the IVR database.

申请人：Zvi Or-Bach,Tal Lavian

地址：San Jose CA US,Sunnyvale CA US

国籍：US,US

代理机构：Venable LLP

代理人：Michael A. Sartori,Steven J. Schwarz

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